time pass so fast.. it's been 5wks since i started work.. for those who don't know.. i am working in the green co.. hahaha.. shan't be too obvious.. i signed letter of confidentiality.. don't want to be sued..


ok.. first thing first.. i'm going to change my phone name!!! haha.. hehe.. so.. no more amber.. now u all won't know is wat liao.. hehehehhehe..

so.. wat have i been doing for the past 5 wks..

i have been.... mugging!! unbelievable right.. me and mug like shouldn't appear in the same sentence.. but yes... i've been mugging very hard everyday for the past 5wks... need to memorize products... processes... operations stuff.. procedures... every one or two days i'll get a test... and all test must score above 85%... so yar.. quite siong..

but it was a fun 5wks.. my 'classmates' are very fun loving.. the trainers are very friendly and helpful.. i like the ppl there.. lessons are always full of laughter and joy.. and we all stress together.. haha..

i wish that training would be longer.. but.. bopian.. cannot change.. now we have all 'graduated' from training and have all started to pick up calls..

there's one thing i want to say.. ppl who provide services thru phone actually very poor thing one.. so do be nicer to them.. they want to help one.. don't shout at them k..

haha.. don't know is i heng or not heng.. haven't kenna shouting cust yet... hopefully won't get them all the way lar.. haha..

cust service quite fun... get to talk to alot of diff ppl... stats are siong to hit though... got quota to hit one.. must pick up min some calls /hr.. but ok lar.. i treat them as goals and targets to hit lor.. my trainers more anxious abt my stats than me... so kpo go and check.. i can only get wkly updates thru my team leader.. they can get updates everyday..

i just hope that i don't get weird calls again...

oh.. if any of u with the green co... can call me and ask me qns lor.. if u have any.. i'm glad to be of service.. or like u want to know latest promo or how to maximise ur privileges also can ask me lar..

ok.. enuf said.. my singlish quite perfected liao... argh.. cmi... where did my eng go... bopian.. have to type short form and short grammatically wrong sentences for all my reports..... sacrifice structure for speed... now become like rojak..

okok.. update another time... actually still got alot to blog about.. but.. quite late liao.. need to go do other stuff..

till the next time..